Frequently Asked Questions

Have questions about our services? Check out our Frequently Asked Questions section for detailed answers about database support, monitoring, and consulting.

What is database support?

Database support is the continuous service of maintaining and managing the data infrastructure, ensuring that systems run without interruptions and with high performance.

Support is crucial to prevent downtime, ensure data security, and maintain optimal system performance, thereby reducing operational risks.

It includes monitoring, data backup and recovery, system updates, and technical support to resolve emerging issues.

We use a proactive approach, with advanced monitoring tools and a team of specialists available for fast and effective interventions.

Sustainment is a continuous service focused on maintenance and optimization, while support is the resolution of specific problems as they occur.

Yes, we offer continuous support to ensure your systems are always running optimally and securely.

What is database monitoring?

Database monitoring is the continuous process of overseeing performance, security, and data integrity to proactively identify and resolve issues.

It reduces downtime, improves operational efficiency, identifies issues before they cause impact, and ensures data security.

We use advanced monitoring tools that collect real-time data and apply machine learning algorithms to detect anomalies.

By identifying performance bottlenecks and points of failure, we can optimize configurations and improve database efficiency.

Yes, our monitoring systems automatically send alerts to the IT team about any potential issues, enabling a quick response.

Monitoring is the continuous oversight of systems, while auditing is a periodic and detailed review of data and processes to ensure compliance and security.

What does HTI's database consulting involve?

Our consulting services include infrastructure analysis, performance optimization, security auditing, capacity planning, and the implementation of best practices.

Consulting helps maximize the efficiency and security of your data systems, reducing costs and improving strategic decision-making.

Yes, we offer customized solutions tailored to each client’s specific needs, based on a detailed analysis of their systems and processes.

The duration varies depending on the complexity of the project and the client’s specific needs, ranging from a few weeks to several months.

Our consulting services are beneficial for various sectors, including finance, healthcare, education, retail, technology, and others.

Simply get in touch with us for an initial assessment. We’ll understand your needs and develop a personalized plan to optimize your data systems.

Quem somos

Somos especialistas em otimizar e proteger bancos de dados. Evoluímos para oferecer as soluções mais inovadoras em consultoria, monitoramento e sustentação de sistemas de dados. Nosso compromisso é garantir que sua infraestrutura tecnológica proporcione vantagens estratégicas.

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Tem dúvidas sobre nossos serviços? Confira nossa seção de Perguntas Frequentes para obter respostas detalhadas sobre sustentação, monitoramento e consultoria de banco de dados.

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